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    <loc>https://www.clerksoflondon.com/contact</loc>
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    <lastmod>2022-03-01</lastmod>
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      <image:title>Contact - Contact us.</image:title>
      <image:caption>info@clerksoflondon.com 0208 058 0636</image:caption>
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  <url>
    <loc>https://www.clerksoflondon.com/our-services</loc>
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    <priority>0.75</priority>
    <lastmod>2025-10-31</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/621de828abb203659789b73a/1646127149061-9GCNUUOBRIKP4VGF5OYE/21-10-20.Capital_City.2684.jpg</image:loc>
      <image:title>Our Services - Trust &amp; Governor Meetings</image:title>
      <image:caption>Full board meetings are at the heart of everything we do at Clerks of London. After an initial meeting to scope requirements and understand processes, we will put together a bespoke package to meet those identified needs and assign the organisation a permanent Clerk. This will include working with the Chair and Headteacher/Principal to draft an agenda, and circulate papers seven days in advance. The Clerk will take the minutes, and provide real-time advice where necessary. After the meeting, draft minutes will be sent to the Chair and Headteacher/Principal within 7 days and circulated to those eligible  to attend,  once finalised. In addition to this, we also ensure compliance with all statutory duties and regulations by monitoring attendance, managing terms of office and maintaining central records, such as the Register of Interest.  Exclusion Panels Boards have a statutory duty to consider a decision to permanently exclude and agree whether to uphold or reinstate a pupil. This is a challenging role, but we are on hand to assist in convening a panel and ensuring that all members have the paperwork required to make an informed decision. We will attend the meeting, advising where appropriate, and ensure that accurate minutes are taken. This liberates the panel members from the process and admin, allowing them to focus on the matter at hand.</image:caption>
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      <image:title>Our Services - Independent Review Panels</image:title>
      <image:caption>An Independent Review Panel is convened when there is a request to review a board’s decision to permanently exclude a pupil. The panel must be convened within fifteen school days of the decision being communicated and should include a lay member to Chair, a current or former trustee or governor and a headteacher. Our clerks can assist in finding panel members, as well as appointing a SEN expert to consider the case if requested by the parent or carer. Our clerk will notify all parties of the meeting and distribute the paperwork in advance. After attending and minuting the meeting, the clerk will communicate the decision in writing to all parties.  Special Panels Special panels are convened to consider complaints that cannot be resolved by the leadership team, as well as appeals. These panels are usually organised with relatively short notice and involve a large amount of work from the school. Our clerks will assist in convening a panel, contacting external panel members if required, and ensuring that all paperwork is provided well in advance of the meeting. The clerk will attend the meeting and advise on protocol, if appropriate, before sending out minutes and an outcome letter.  Headteacher Performance Panel Schools and academies are required to convene a panel to consider the Headteacher/Principal’s appraisal on an annual basis. We will provide a clerk to organise and minute this meeting, along with an external advisor, if required, to conduct the appraisal and guide the panel through this process.</image:caption>
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      <image:title>Our Services - Cover Clerking</image:title>
      <image:caption>We are happy to provide ad-hoc clerking services, for example if a clerk resigns unexpectedly. Subject to the availability of our clerks, we will supply a clerk to support boards, providing the high standard of clerking, even at short notice.  Governorhub and the Key We offer discounted membership to Governorhub, which is an online tool that supports the organisation, preparation and document storage of all papers and creates an easy and secure way for governors to communicate with each other. In addition to this, we can also offer a discounted membership to the Key for Governors when taken up with Governorhub. The Key offers clear, comprehensive governance resources that are on hand to use at all times, as well as policy announcements and jargon-free articles to understand the impact of statutory requirements.  Modern Governor We work in partnership with Modern Governor, who provide an online catalogue of over 70 e-learning modules for the professional development of boards and school leaders. Modern Governor’s modules are commissioned from experts across the field of school governance and built by teams of designers to be attractive, flexible and easy to use.  The modules include a variety of ways to learn including quizzes, videos and space for reflective notes to support all styles of learning. The modules adapt to fit whatever device is being used – whether it’s a phone, tablet or desktop and work flawlessly with Android or Apple devices</image:caption>
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      <image:title>Our Services</image:title>
      <image:caption>Not Just London The last year has shown us that board members do not need to be physically in the same  room in order to be effective. With an increase in attendance, as well as an opportunity for busy people to join the Board who would otherwise not be able, many boards are choosing to continue to meet virtually and we are now excited to be able to offer our high-quality clerking service all over the country.</image:caption>
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  </url>
  <url>
    <loc>https://www.clerksoflondon.com/aboutus</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-10-31</lastmod>
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      <image:title>About Us</image:title>
      <image:caption>Clerks of London was established to support Governing Bodies in fulfilling their statutory duties and maintaining effective governance within schools and Trusts. As the educational landscape has evolved, so too has our work. We now specialise in the areas that require independence, experience and sensitivity - Complaints, Appeals, Exclusions and Independent Review Panels. These are often complex and high-stakes processes that demand precision, fairness and professionalism. Our experienced Governance Professionals manage each stage calmly and confidently, ensuring every Hearing and Panel is conducted in line with legislation and best practice. Over time, Clerks of London has grown into a small but trusted team of Governance Professionals, Investigators, Panel Members, Chairs and SEN Experts. Together, we provide schools and Trusts with clear, impartial support for their most challenging governance processes, allowing leaders to focus on education while we handle the procedural and administrative detail. Founded by Beth Holmes, a specialist in governance and exclusions, Clerks of London continues to provide the structure, clarity and reassurance needed when processes become complex.</image:caption>
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  <url>
    <loc>https://www.clerksoflondon.com/testimonials</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2022-03-01</lastmod>
  </url>
  <url>
    <loc>https://www.clerksoflondon.com/home</loc>
    <changefreq>daily</changefreq>
    <priority>1.0</priority>
    <lastmod>2026-01-18</lastmod>
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      <image:title>Home - Permanent Exclusions</image:title>
      <image:caption>A permanent exclusion is one of the most serious decisions a school can make and marks the start of a formal legal process. It is understandably stressful for everyone involved. Our governance professionals are highly experienced in exclusion procedures and ensure that the process is conducted lawfully, transparently and with respect for all parties. We guide schools, Panels and families through each stage in line with current legislation and Department for Education guidance, supporting clear communication, fair consideration and accurate record-keeping throughout.</image:caption>
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      <image:title>Home - Formal Panels</image:title>
      <image:caption>Formal Panels are an essential part of ensuring that decisions within schools and Trusts are made fairly, transparently and in accordance with policy and employment law. These Hearings often involve sensitive matters such as grievances, complaints or appeals, and can be challenging for all parties involved. Our Governance Professionals manage each stage of the process calmly and objectively, ensuring that procedures are followed correctly, documentation is handled securely and Panels are supported to reach fair, well-reasoned outcomes. We bring structure, clarity and reassurance to what can otherwise be a complex and emotive process.</image:caption>
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      <image:title>Home - Independent Review Panels</image:title>
      <image:caption>Independent Review Panels provide an opportunity for families to request a review of a Governing Board’s decision to uphold a permanent exclusion. These Panels play a vital role in ensuring that exclusion decisions are fair, lawful and procedurally sound. We provide complete coordination from start to finish, including appointing and supporting the Panel, arranging the SEN Expert where required, and providing an experienced Governance Professional to organise the Hearing. Every aspect of the process is managed in line with statutory guidance to ensure independence, transparency and confidence for all involved.</image:caption>
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      <image:title>Home - “Beth’s skills, the advice she gives and the manner in which she provides it all are highly valued by the board. During the judging process we heard multiple examples of where Beth has dealt with challenging circumstances with care and in a manner to affect positive change”.</image:title>
      <image:caption>— Charlotte Harding, Head of National Leaders of Governance Support at NGA</image:caption>
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  </url>
  <url>
    <loc>https://www.clerksoflondon.com/our-privac-policy</loc>
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    <lastmod>2025-09-12</lastmod>
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      <image:title>Privacy Policy - Privacy Notice</image:title>
      <image:caption>Clerks of London Limited (“we”, “us”, “our”) provides professional governance and clerking services to academy trusts, schools, and panels across the UK. In the course of our work, we collect and process personal information. This Privacy Notice explains how we use, store, and protect that information, and the rights of individuals whose data we handle. Who we are Clerks of London Limited is a company registered in England and Wales. We act both as a data controller (where we decide how and why data is processed) and as a data processor (where we process information on behalf of a school or trust). Which role applies depends on the nature of the service we are providing. Our contact details are: Email: Info@clerksoflondon.com Postal address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ Data protection registration Clerks of London Limited is registered with the Information Commissioner’s Office (ICO) as required under data protection law. Our registration took effect in September 2025. Our ICO registration number is ZB986411. What personal data we collect The type of information we collect depends on the service provided, and may include: Governance data: names, contact details, declarations of interest, meeting attendance, and role history of governors, trustees, and panel members. Casework data: names, contact details, written submissions, evidence, and minutes relating to exclusion hearings, complaints, or independent review panels. Professional contacts: correspondence with headteachers, CEOs, school staff, and external advisers. Administrative data: invoices, contracts, and payment details for clients and suppliers. We will not collect more information than is necessary for the purpose of our work. Special category data In some cases, we process information that is considered “special category” under data protection law. This may include information about: Safeguarding concerns Allegations of misconduct, including sexual misconduct or peer-on-peer abuse Health or medical needs Ethnicity or religion (where relevant to the case) Special educational needs or disabilities (SEND) We process this information only where strictly necessary to fulfil our role in managing complaints, exclusions, and independent review panels. Our lawful bases for processing special category data are: Substantial public interest – particularly safeguarding of children and individuals at risk (Data Protection Act 2018, Schedule 1, Part 2). Legal claims – where information is required to establish, exercise, or defend legal rights. Explicit consent – in limited circumstances, where an individual has given clear consent. We will only share special category information with those who need to see it for the purposes of the Hearing or Panel, and it will be stored securely and deleted in line with our retention policy.</image:caption>
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      <image:title>Privacy Policy - How we use your data</image:title>
      <image:caption>We process personal data for the following purposes: Providing clerking and governance services under contract. Preparing, circulating, and securely storing agendas, minutes, and case papers. Facilitating independent hearings and panels in line with statutory and trust procedures. Complying with legal and regulatory obligations (e.g. company records, safeguarding requirements). Managing our own business operations, such as invoicing and client correspondence. Legal basis for processing We rely on one or more of the following legal bases under the UK GDPR: Contract: processing is necessary to deliver the service you have requested or engaged us to provide. Legal obligation: processing is necessary to comply with the law (e.g. safeguarding, education law, HMRC). Public task: processing is necessary for work carried out in the public interest or under official authority, where acting on behalf of schools and trusts. Legitimate interests: processing is necessary for our legitimate interests, provided these are not overridden by your rights. Who we share your data with We may share personal information with: The relevant school, academy trust, or panel. Independent panel members engaged to hear a case. Professional advisers, where required (e.g. legal, HR, safeguarding). Regulators, auditors, or statutory bodies if legally required. Trusted third-party service providers who support our work, such as secure cloud storage platforms and professional printing companies. Where these involve international transfers, appropriate safeguards are in place in line with UK data protection law. We do not sell personal data. How long we keep your data We retain information only for as long as necessary, taking into account legal requirements, contractual obligations, and statutory guidance (e.g. exclusion papers are typically retained for 6 years). After this period, information will be securely deleted or destroyed. How we keep your data safe We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. This includes password protection, encryption, and secure file storage. Your rights Under the UK GDPR, you have the right to: Request access to the personal data we hold about you. Request correction of inaccurate or incomplete data. Request erasure of your data, where this is not required by law or contract. Object to or restrict processing in certain circumstances. Request transfer of your data to another organisation (data portability). To exercise any of these rights, please contact us at [insert email]. Complaints If you are concerned about how your personal data is being handled, please contact us in the first instance. You also have the right to raise a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk. Updates to this notice We may update this Privacy Notice from time to time. The latest version will always be available on request.</image:caption>
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    <loc>https://www.clerksoflondon.com/training</loc>
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    <lastmod>2026-02-23</lastmod>
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    <lastmod>2026-01-26</lastmod>
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